Voyage
Compass

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Consulting
Services for
SMS Success

As your partner in smarter SMS marketing 🀝, Voyage SMS offers brands a full suite of services to ensure maximized channel optimization.

With U.S. mobile commerce expected to reach $1 trillion by 2027, and 80% of consumers reporting a sub-optimal experience shopping on their mobile devices, it's time to take SMS seriously.

With the consulting services from our DTC eCommerce experts on board, your marketing team can drive revenue and cultivate customer delight for your brand through smarter, optimized SMS.

Navigating Your Voyage: Strategy

Voyage brands see ROAS of 100X or higher πŸ“ˆ.

There's a reason for this runaway success. Unlike other SMS platforms ordered by executives, Voyage was built by marketers and technologists – for today's sophisticated marketers.

We love a coupon code, but that's just the start of what SMS can do.

When you partner through Voyage Compass with our industry-proven, award-winning team of strategists, engineers and creatives, you gain the entirety of our digital marketing and SMS strategic expertise.

Navigating Your Voyage: Strategy
Course Setting: 360Β° Digital Marketing Audit

Course Setting: 360Β° Digital Marketing Audit

As part of Voyage Compass, our digital marketing experts can perform an audit of your full digital marketing ecosystem. SMS works best when synced to your entire sales and marketing pipeline.

Through this audit, our team will help you:

  • Identify KPIs
  • Analyze benchmarks, specific to your vertical(s)
  • Provide a full view of opportunities and optimizations

From this baseline, our SMS and eCommerce consulting team can help your brand formulate an incisive strategy for smarter SMS marketing.

SMS Strategy: Foundational to Advanced

List Building

Our List Building consultations through Voyage Compass takes the sort of service you see with our custom, on-brand modals to the next logical step. With assists from our teams of developers and creatives, we'll set you up with A/B tests, benchmarks, and best practices to optimize your SMS lists.

Keyword Campaigns

With unlimited keyword campaigns in your Voyage dash, it can seem daunting to begin unlocking the full potential of this SMS List Building and Segmentation tool. With proven examples from other client brands leading the way, the Compass team will guide you towards leveraging campaigns on the web, IRL, and in numerous creative ways, so that you can race ahead of the SMS competition.

Segmentation

One thing we want to see more of out on the open seas of SMS marketing is smarter, and more precise segmentation. This is where your Voyage experience differs from what those other rudderless SMS marketing platforms offer. We'll get you started on ways both perfectly logical (see Automations below) and creative (ahoy, micro-marketing to VIP lists) to segment better.

Automations

Voyage brands earn $97 per $1 spent on Automated Drip messaging. With the agility of our data structures and Voyage's deep integrations leading the way, your Voyage Compass team will consult with you on how to convert high-intent prospects through targeted, optimized Automated Browse, Automated Drip, and Custom Event triggered programmatic messaging. Your brand will earn more money, and create more happy customers, while you sleep.

List Building
Keyword Campaigns
Segmentation
Automations
Managed Service: Charter Your Voyage

Managed Service: Charter Your Voyage

If all of the above sounds like smooth sailing, but you want more guidance on your SMS journey, Voyage Compass can also be utilized as a managed service.

Raise the flag for help anytime, and our team of DTC and marcom experts will be there to work with your existing team and/or infrastructure to:

  • Build and maintain your SMS marketing calendar
  • Create and execute campaigns
  • Measure, analyze, iterate and optimize

Prefer a more flexible approach? Break out whatever services you might need by choosing from the below options.

SMS Shipbuild: Creative and Developer Services

At Voyage, we don't leave you to row it alone with your SMS marketing. Development resourcing should never block your brand from capitalizing on the highest-quality channel of SMS. Our team has built and managed over 200 eCommerce stores, collectively. Our engineering leaders are plugged into talent pipelines that your brand can leverage to ramp up quickly.

And when it comes to creative, don't forgot the human in the loop, when focusing on SMS campaign structure and targeting. With data leading the way, Voyage's creative team can steer you towards messaging and imagery that engages, converts, and delights. Hello, ROAS.

Creative

Design: From Our Award-Winning In-House Team

List building often starts (but definitely doesn't end) with on-brand subscription modals. Through Voyage Compass, our expert design team πŸ–ŒοΈ, account managers πŸ‘”, and in-house developers πŸ‘¨β€πŸ’» will create these for and with you.

Messaging: Our D2C Creatives Craft Your Copy

With detailed data and benchmarks informing optimized messaging, our copywriters will get you started with One-Time Campaign and Automated Drip copy that converts . Some messages work better with images than others. At other times, GIFs might convert better. We can help with these assets, too .

Design: From Our Award-Winning In-House Team
Messaging: Our D2C Creatives Craft Your Copy
Custom SMS Development Services
eCommerce Development Support
Customer Data Architecture and Custom Event Development

Development

Custom SMS Development Services

Voyage is flexible at its core, integrating easily with leading and custom ECPs and other data architectures and software. This flexibility also means we can develop custom SMS solutions for any business need, including for any integrations your brand requires that we don't already support.

eCommerce Development Support

If other eCommerce pipeline challenges are holding you back from fully realizing the possibilities of optimized SMS, our Senior Engineers can help you correct course here, too. With extensive experience in major eCommerce platforms (Shopify, BigCommerce, Magento, WooCommerce, etc.) let us know anytime that the Voyage Compass consulting team can assist with backlogged eCommerce development tasks.

Customer Data Architecture and Custom Event Development

Your Voyage Compass data team pairs acquisition experts with our engineers. Together, they can assist in building Data Architectures and Custom Events to help customize your customer journey, based on your brand's unique business needs. This further enables personalized 1:1 messaging at scale, which is what Voyage marketing is all about.

Voyage Together:
Our Crew is Your Crew

At Voyage, our True North is empowering brands to build greater LTV through continued customer delight. We know SMS marketing is just the first phase of the future of message commerce 🚒.

With the highest open rates around, and subscriber lists that have proven at least 3X more valuable πŸ‘‘ than any other channel, we believe we have a responsibility to truly partner with brands to text better – and to protect and respect the value of SMS as a channel.

Your Voyage to SMS success starts today.

Sign up now to access the most powerful full-stack message commerce
platform in the world. We’ll reply before the day is done. Then it’s a free month of
messages for your brand – on us.